Privacy policy
Last updated 6 October 2026
This policy covers the Kakshapati Brothers website at kakshapatibrothers.com.np, owned and run by Kakshapati Brothers Pvt. Ltd., a wholesale importer in Kathmandu, Nepal. The website lists only Kakshapati Brothers' own range. We sell to retail shops, not to the public, and everything below exists for one reason: filling and delivering wholesale orders. Our kdeal marketplace app has its own privacy policy.
The short version. We collect what we need to fill your order and to tell wholesale buyers apart from the general public. We do not sell your details, we do not run advertising, and we do not track you across other apps or websites. You can ask us to erase your details from the deletion page at any time.
What we collect, and why
When you place an order
You can order without an account. Doing so sends us your shop name, phone number, and — if you choose to give them — your email address and PAN, together with the styles and quantities on your list. We need the name and number to know who the order is from and to call you back about it. PAN is optional and is only used for billing a registered business; leave it blank and nothing about your order changes.
When you register a shop
A wholesale account adds a password, and lets you see wholesale prices once someone at our counter has confirmed you are a genuine retailer. You sign in with your phone number — the same one your orders are filed under — so there is no second name to remember. Your password is stored only as a cryptographic hash: we cannot read it, and neither can anyone who obtains the database. The same account also signs you in to the kdeal app.
Everything at a glance
| Shop name, phone number | Required to place an order. How we identify you and reach you about it. |
|---|---|
| Email address | Optional. Used to send you a copy of an order or to reply to you. |
| PAN | Optional. Used only for billing a registered business. |
| Password | Only if you register. You sign in with your phone number; the password is hashed and cannot be read back. |
| Your orders | Styles, quantities, dates, status. Our record of what was dispatched. |
| Server logs | Ordinary web server records — IP address, time, page requested — kept briefly for security and troubleshooting. |
What we do not do
- We do not sell, rent or trade your details to anyone.
- We do not show advertising.
- We do not use analytics or advertising trackers, and we do not follow you across other apps and websites.
- We do not take payment on the website, so we never see card or bank details.
Who else sees it
Only the people and services that have to, and none of them are given your details for their own use:
- Our own staff, at the counter, to fill and dispatch your order.
- Our web host and mailbox provider, who store the database and carry order emails on our behalf.
We may also disclose information if the law requires it — for example a tax authority acting within its powers.
Where it is stored, and for how long
Data is held on our hosting provider's servers and is sent over an encrypted HTTPS connection. Your cart and your saved shop details are also kept on your own device, in your browser's storage, so you do not have to type them again. Clearing your browser data removes that local copy.
We keep your account for as long as you have one. We keep orders as our record of goods that were actually dispatched, which a wholesale business has to be able to account for; when you delete your account, those orders are stripped of your shop name, phone number, email and PAN and can no longer be traced back to you.
Deleting your data
Use the deletion page. It works whether or not you ever registered. If you also use the kdeal app, you can delete your account there instantly, from Account → Delete account.
We remove your shop name, phone number, email address and PAN. Your past orders remain in our books as anonymous records of goods dispatched, with nothing in them that points back to you.
Children
This is a wholesale service for retail businesses. It is not intended for children, and we do not knowingly collect anything from them.
Your choices
You can ask us what we hold about you, ask us to correct it, or ask us to erase it. You can order without an account. Write to us using the details below and we will answer.
Changes to this policy
If we change how we handle your details we will update this page and the date at the top.